1. Introduction

Welcome to Knowledge Hunt Computer Academy (KHCA), accessible at khca.info. We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you use our website, how it may be used, when it may be shared and what choices may be available to you.

By using our website, you acknowledge this policy. Where applicable law requires consent, we will seek that consent separately rather than relying only on website use.

2. Information We May Collect

Depending on the features you use, we may collect the following categories of information:

• Account information: Name, email address, username and account credentials necessary to create and manage an account.
• Profile information: Profile photo, biography, educational or professional details and other information you choose to provide.
• Student information: Course enrolments, lesson progress, quiz results, assignments, certificates and related learning records.
• Instructor information: Profile details, teaching information, submitted courses and information required for instructor approval.
• Enquiry information: Your name, email address, phone number if provided, subject and message submitted through contact forms or email.
• Payment information: Relevant transaction details and payment status. Payment card or banking information may be processed by the applicable payment provider rather than stored directly by us.
• Technical information: IP address, browser type, device information, approximate location inferred from technical data, and website usage logs where available.
• Cookies and preferences: Information stored through cookies or similar technologies, depending on your settings and consent requirements.

We collect only the information reasonably necessary for the relevant website function or purpose.

3. How We Use Your Information

Information may be used to:

• Create and manage student and instructor accounts.
• Provide course access, lessons, assessments and learning records.
• Review instructor applications and administer courses.
• Process enrolments, payments, refunds where applicable and transaction records.
• Respond to questions, complaints and support requests.
• Maintain website security and prevent fraud, spam or unauthorised access.
• Improve website functionality, accessibility and learning experiences.
• Send essential account, course or service communications.
• Send promotional communications only where appropriate and subject to applicable consent and opt-out requirements.
• Meet legal, accounting, regulatory and other legitimate obligations.

4. Student Accounts and Course Activity

When you register as a student, information associated with your account may be used to provide access to courses, record your progress, manage assessments and support your learning.

Course instructors or authorised administrators may access information necessary to administer courses and provide educational support, subject to their permissions.

Do not share your password with anyone. You are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorised account access.

5. Instructor Registration and Public Profiles

Individuals registering as instructors may provide a name, profile photograph, biography, professional details and course information.

If instructor profiles are published on our website, the information selected for public display, such as an instructor's name, photograph, biography or courses, may be visible to visitors.

Instructor registration or approval does not automatically mean that every profile field will be publicly displayed. We aim to restrict public information to what is necessary for the relevant profile and course functions.

Contact us if you need assistance correcting or removing profile information, subject to applicable legal and operational requirements.

6. Payments and Transactions

Paid courses may use third-party payment gateways or service providers. When you make a payment, those providers may process information according to their own privacy policies and terms.

We may receive transaction references, payment status, amounts and other information needed to confirm enrolments, provide support and maintain appropriate financial records.

We do not claim to store or process complete payment card details directly unless the website's actual payment configuration specifically provides for this.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support login sessions, remember preferences, maintain security and improve website performance.

WordPress, Tutor LMS, the active theme and any installed third-party plugins may set their own cookies depending on their configuration.

Where analytics, advertising or other non-essential cookies require consent, we will seek consent as required by applicable law. You may also manage cookies through your browser settings, although blocking essential cookies may affect some website features.

8. Sharing of Information

We do not sell personal information as a business practice. We may disclose information only where reasonably necessary, including to:

• Website hosting, maintenance and technical service providers.
• Payment providers handling applicable transactions.
• Email and communication providers delivering requested messages.
• Authorised instructors or administrators who need information to perform their roles.
• Security, fraud prevention or support providers where necessary.
• Government authorities, regulators or other parties where disclosure is legally required or necessary to protect rights and safety.

Service providers should receive only the information needed for their relevant services and are subject to applicable contractual or legal safeguards.

9. Third-Party Services and External Links

Our website may contain links to external websites or use third-party tools, plugins, payment gateways or embedded content. These services may collect information according to their own policies.

KHCA does not control the privacy practices of independent third-party websites. Please review their privacy policies before providing information to them.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Please use strong passwords and avoid submitting confidential information through general enquiry forms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, course records, customer support, security, legal compliance and legitimate recordkeeping.

Retention periods depend on the type of information, the purpose for which it is held and applicable legal requirements. Information may be deleted, anonymised or retained where legally necessary.

12. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, updating of or deletion of certain personal information. You may also have rights relating to consent, withdrawal of consent, grievances or restrictions on certain processing activities.

To submit a privacy request, email us from an address associated with your account where possible. We may need to verify your identity before acting on the request.

Some information may need to be retained to meet legal obligations, resolve disputes, maintain essential records or protect security.

13. Children's Privacy

Our website provides educational content. If a child uses the website, their personal information should be provided only through appropriate authorisation and in accordance with applicable child-protection and data-protection laws.

We do not knowingly seek to collect children's personal information unlawfully. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

14. International Data Processing

Some hosting or service providers may process or store information in locations outside your state or country. Where applicable, we will use appropriate safeguards and follow relevant legal requirements for such processing.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technologies or legal requirements. The revised policy will be published on this page with an updated revision date.

Please review this page periodically to stay informed about our privacy practices.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, contact Knowledge Hunt Computer Academy using the details below.